Cookie Policy
Our approach is to use only the storage and access technologies needed for a clear business purpose, keep non-essential tracking under user control, and explain material changes when analytics, personalisation or marketing technologies are introduced.
1. What cookies and similar technologies are
Cookies are small data files that a website or related service can store on a device. Similar technologies include local storage, session storage, pixels, software development kits and other mechanisms that store or access information on a device.
These technologies can support functions such as security, navigation, user preferences, measurement, personalisation and marketing. The legal treatment depends on what the technology does rather than the label applied to it.
2. Our approach
RC IT Services follows a data-minimisation approach. The public website is intended to function without advertising or behavioural profiling. Where strictly necessary storage or access is required to provide a service requested by the user or to protect the website, it may be used without optional consent where permitted by law.
If analytics, personalisation, advertising or other non-essential technologies are introduced, they will be assessed and appropriate consent controls will be implemented before those technologies are activated where consent is required.
3. Categories of technologies
| Category | Purpose | Consent approach |
|---|---|---|
| Strictly necessary | Security, load balancing, fraud prevention, session continuity or functionality specifically requested by the user | Used only where necessary and permitted without optional consent |
| Preferences | Remembering user choices that are not strictly necessary to provide the requested service | Consent may be required depending on the technology and context |
| Analytics and performance | Understanding aggregate website usage, reliability and performance | Not activated before consent where the technology is non-essential |
| Advertising and profiling | Cross-site advertising, behavioural targeting or profiling | Not part of the intended public-site baseline; consent would be required before use where applicable |
4. Third-party services and embedded content
Pages may use third-party infrastructure or embedded content, for example hosting, security services, maps or external media. A third party may receive technical request information when its service is loaded and may apply its own storage or access technologies.
We review integrations according to their purpose and risk. Where an integration requires non-essential cookies or similar access, the intended approach is to prevent activation until the required consent is available.
5. Managing your choices
You can use any consent controls made available on the website to manage optional categories. You can also use browser settings to block or delete cookies and site storage. Blocking strictly necessary technologies may affect the availability or reliability of requested functionality.
Browser controls differ by provider and device. Consult your browser documentation for instructions on viewing, deleting or blocking stored site data.
6. Changes to the technologies we use
The technologies used by the website may change as hosting, security, analytics, customer-contact or other services evolve. We update this policy when a material change affects what is stored or accessed on a user’s device or how those technologies are used.
Where a new non-essential technology requires consent, the relevant control should be presented before that technology is enabled.
7. Questions about cookies
For questions about cookies or similar technologies used by RC IT Services, use the Contact page and identify the message as a “Cookie or Privacy Question”.